Group Assignment / Case Study Wk 11 35 marks 3000 words

You are an importer of glassware (crystal wine glasses) from

the Czech Republic. You have about 100 retailers all over

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Australia but most of the glassware is sold in Sydney and

Melbourne through small gift shops. The challenges you have

are as follows.

1. The retailers place small orders of less than $1000 each

  time. These orders are expensive to process and deliver.

2. The retailers are unable to place orders in advance; they

  do however expect fast delivery.

3. Five percent of the glassware is broken on arrival at the

  retailer and you spend a lot of time dealing with returns

  and refunds

4. You are using Australia Post to deliver the glassware from

  a centralised warehouse in Melbourne but it seems to be

  very costly and slow

5. Many of your customers pay their invoice late. You are

  afraid of chasing them up because of the risk of losing

  them as customers.

6. You order more stock from the Czech Republic two or

  three times a year, but you have little information on what

  to order and when. You make sure that you fill one 40 feet

  container every time. You have no real control over what

  is in the warehouse and which products are selling well

  and it takes about 12 weeks for the container to arrive

  from order.

7. The pricing for the products are based on individual

  contracts between you and every retailer. This system is

  very costly and time consuming to maintain.

8. You have just got an enquiry from Myers that would if

  successful double your volume of sold products in

  Australia. You are not sure if you are able to handle this

  volume in terms of warehousing and distribution.

Based on the scenario above you have two alternatives that

you want to investigate.

1. 1 Outsource the whole logistics process to a 3rd party

2. 2 Improve your existing structure.

Prepare a report for a Board meeting where you compare and

contrast the two alternatives and how they would solve your

 problems. Make a recommendation based on this.

Assessment Criteria for Group Assignment    

Report structure, referencing and written report.

Knowledge of concepts, critical analysis of issues

Investigative and research skills shown

Implications for company and strength of arguments.

Report (20 marks)

Presentation (10 marks)


TOTAL 30 marks



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